Gold Support Features

• Unlimited telephone, e-mail or instant messenger incidents for a full year
• Support provided by senior support engineers
• Maximum 6-hour response time on incidents, during regular business hours
• Follow-up support allowed at no additional cost until the incident is resolved
• Up to two (2) users can contact support
• Open incidents on any single currently supported Verasoft Product
• Customizable - add additional users and/or products
• Gold Support ID#
  

Gold Support - $5,000

Do you have a high-volume operation? Do you need quick response product support? Do you have specific people in charge of managing your support issues? Gold Support is for you.

	purchase gold support today

Additional User - $2,500

Do you require that more than two users are able to use your Gold Support plan? You can add as many users to your Gold Support plan for $2,500 each, per year

Additional Product - $2,500

Do you require support on more than one Verasoft product under your Gold Support plan? You can add as many qualifying Verasoft products to your Gold Support plan for $2,500 each, per year

Gold Support Terms

This support plan may be used to open unlimited support incidents against any single supported version of your registered Verasoft product and is valid for one year from the date of purchase. Full terms and conditions can be found in the support agreement.

NOTE: Gold Support plans are not available for use on custom Verasoft software. For more information on Custom Software support plans, please contact your representative.