Bronze Support Features

• Five (5) or twenty (20) telephone or e-mail incidents to use for a full year
• Maximum 24-hour response time on incidents, during regular business hours
• Follow-up support allowed at no additional cost until the incident is resolved
• Multiple users can contact support, but each contact counts as one of your incidents
• Open incidents on any currently supported Verasoft Product
• Bronze Support ID#
  

Bronze Support (5-Pack) - $1,000

Are you comfortable using computers and software? Plan to learn your Verasoft product on your own, but want the insurance of product support when you need it? Bronze Support is for you.

	purchase bronze support today (5-pack)

Bronze Plus Support (20-Pack) - $3,000

Do you have a lot of users? Did you have your data converted to a Verasoft product? Would you like all your employees to have access to support? Bronze Plus Support is for you.

	purchase bronze plus support today (20-pack)

Bronze Support Terms

These support plans may be used to open support incidents against any currently supported versions of your registered Verasoft product(s) and is valid for one year from the date of purchase or until your 5/20 incidents have been used - the first of which occurs. Any unused incidents at the end of one year will expire.

If an incident is verified as a bug, the incident will be complimentary.

NOTE: Bronze and Bronze Plus Support are not available for use on custom Verasoft software. For more information on Custom Software support plans, please contact your representative.